NAYAN By SandraLoVe (“we,” “us,” “our”) provides customized women’s dresses designed to meet individual customer requirements. By placing an order with us, you are deemed to have read, understood, and agreed to these terms and conditions.

2.1 Customization

• All our products are customized based on customer requirements.
• Customers must provide accurate measurements and specifications for their orders.
• We are not responsible for inaccuracies in customer-provided measurements.

2.2 Order Confirmation

• Upon placing an order, you will receive an email confirmation.
• This confirmation does not guarantee acceptance of your order; it is merely an acknowledgment of receipt.

2.3 Changes to Orders

• Any changes to orders must be communicated to us within 24 hours of placing the order.
• We reserve the right to refuse changes if the production process has already commenced.

3.1 Pricing

• All prices are listed in the currency specified on the website.
• Prices are subject to change without notice.

3.2 Payment

• Full payment is required at the time of placing the order.
• We accept payment through various methods specified on our website.

3.3 Taxes

• Customers are responsible for any taxes or duties applicable in their region.

4.1 Shipping

• We offer shipping to various locations as specified on our website.
• Shipping costs are calculated at the time of purchase.

4.2 Delivery Time

• Delivery times vary based on location and customization requirements.
• Estimated delivery times are provided but are not guaranteed.

4.3 Risk of Loss

• All items purchased from us are made pursuant to a shipment contract.
• The risk of loss and title for such items pass to you upon our delivery to the carrier.

5.1 Customized Products

• Due to the custom nature of our products, returns and exchanges are not accepted unless the product is defective or does not meet the specifications provided.

5.2 Defective Products

• If you receive a defective product, you must notify us within 7 days of receiving the item.
• We will provide instructions for returning the item, and upon verification, will issue a replacement or refund.

• All content on our website, including designs, text, graphics, and logos, are the property of NAYAN By SandraLoVe.
• You may not use, reproduce, or distribute any content without our express written permission.

• To the fullest extent permitted by law, NAYAN By SandraLoVe shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

• These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles.

• We reserve the right to modify these terms and conditions at any time.
• Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes your acceptance of the revised terms.

• If you have any questions or concerns about these terms and conditions, please contact us at

NAYAN By SandraLoVe

• [email protected]

• +94 707 371 372

• 215 A, DIULAPITIYA, BORALESGAMUWA

By using our site, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.